For Policyholders Empowering you to prepare for and respond to the unexpected. GuideOne is committed to providing our customers with the information and online tools they need to develop and manage an insurance program that meets the unique needs of their organizations. Whether you represent a religious organization, nonprofit, educational organization or small business, you can find everything you need right here to improve safety, reduce risks and protect the well-being of your employees, volunteers and the people you serve. Select an icon below to Report a Claim or Pay Your Bill. Report a Claim Pay Bill Questions? We are ready to help! Customer Service 1 (877) 448-4331 | commercialcustomerservice@guideone.com Claims 1 (888) 748-4326 | newclaim@guideone.com Risk Management 1 (800) 321-5754 Experience the GuideVantage® Between helping people, driving change, advocating for others and taking care of business, you have a full schedule. To help you efficiently and effectively safeguard your organization, your work and your people, we’ve developed a suite of beneficial value-added services. LEARN MORE