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Please see Media and Risk Management contacts below the form.

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Policyholder Information

Agent Information

To report a claim; for claims questions email clu@guideone.com or call (888) 748-4326.

All other general customer service questions can be directed to commercialcustomerservice@guideone.com or (877) 448-4331.

General Contact

GuideOne Insurance
1111 Ashworth Road
West Des Moines, IA 50265-3538
Phone: (877) 448-4331

Risk Management Questions

The GuideOne Center for Risk Management®
Phone: (800) 321-5754

Media Questions

Corporate Communications Department
Email: Corporate Communications