Leadership

Ken serves as GuideOne’s President & Chief Executive Officer. He previously held the role of Chief Financial Officer at GuideOne, leading the finance team and providing oversight of investments, accounting, financial planning, reinsurance, reserving, capital management, procurement and facilities. Ken’s experience includes more than 30 years of leadership and executive roles across all aspects of finance and accounting.
 
Ken earned his bachelor’s degree in accounting from Lycoming College and is a Certified Public Accountant.

Andy is a trusted leader with decades of experience in the corporate insurance industry. He leads GuideOne's legal team and is responsible for internal auditing, enterprise risk management, compliance and regulatory compliance.

Prior to joining GuideOne in 2015, Andy held a range of leadership positions with insurance companies, including Executive Vice President and General Counsel of Aspen’s North American insurance and reinsurance operations and consultant and regulatory counsel for The Goldwater Taplin Group.

Andy is a veteran of the United States Navy Judge Advocate General’s Corps, where he served as Special Assistant to the General Counsel of the Navy at the Pentagon. He earned his Master of Laws degree from the University of Connecticut School of Law, Juris Doctor degree from Quinnipiac University School of Law and bachelor’s degree from Western New England University.

Adam is responsible for all aspects of GuideOne’s accounting, finance, investments, reserving, capital management and reinsurance in his role as Chief Financial Officer. Prior to this role, Adam led GuideOne’s actuarial team, overseeing the company’s enterprise risk management strategies and its evaluation of financial risk exposures.

He has a broad range of experience in actuarial leadership roles, reserving, pricing, planning and forecasting.

Adam earned his bachelor’s degree in economics and mathematics from Indiana University Bloomington and his master’s degree in actuarial science from Ball State University.

Bernie serves as Transition Officer for GuideOne Insurance after leading the company in his role as Chief Executive Officer from 2022-2024. In addition, Bernie is Chair of the GuideOne Board and has served as a director since 2011. Bernie offers a wealth of knowledge and insights to GuideOne from both an industry and leadership perspective.

Prior to GuideOne, Bernie spent 23 years with CNA Insurance in various underwriting and operating leadership roles, culminating in becoming the company's CEO. After that, he served as the chief operating officer for the American Medical Association, where he oversaw operations and successfully managed national policy issues for the 300,000-member organization.

Brian is responsible for the management of claims policies, guidelines and governance, risk control and for maintaining a superior customer service experience in our Customer Care Center. Before joining GuideOne in 2017, Brian served as Associate Vice President of Claims at Nationwide Agribusiness. Prior to that, he held various roles with Travelers Insurance. Brian earned his bachelor’s degree from the University of Northern Iowa and his Master of Business Administration from Drake University. He has obtained several designations and certifications, including Charter Property Casualty Underwriter (CPCU) and Associate in Claims (AIC).

Naomi was Senior Vice President, Chief Human Resources Officer at GuideOne, responsible for leading GuideOne’s HR strategy, specifically in the areas of talent acquisition, talent management, training and development and compensation and benefits. Prior to this, she served as the Vice President of Strategic HR Partnership for Rite Aid, leading a geographically dispersed team to deliver strategic solutions and day-to-day execution in support of 45,000 associates. In addition, Naomi spent over 16 years in senior HR leadership roles for Nationwide Insurance and later at CNA Insurance. Naomi earned her bachelor’s degree in human services at Buena Vista University.

Chris is a proven leader in the steering and delivery of major operational initiatives. As Senior Vice President of Enterprise Operations, he leads efforts to simplify operational complexities through working across all parts of the company on the strategic planning for and delivery of all facets of enterprise operations and related capabilities.  

Chris joined GuideOne in 2013 with the charge of building out a Project Management Office to support the delivery of large initiatives. Over time, he has taken on various other responsibilities across Strategic Planning, Underwriting Support Services and driving special projects on behalf of the Senior LeadershipTeam. Chris has worked across all areas of the company and in doing so has built solid relationships and has a reputation for collaboration and execution.

Chris earned a bachelor's degree in finance from the University of Northern Iowa. 

Paul is responsible for developing and executing all facets of the company’s programs, partner and member strategy, in addition to reinsurance purchasing. He comes to The Mutual Group from GuideOne where he was heavily involved in strategy for all business segments across GuideOne and was instrumental in aligning the company’s reinsurance solutions with its financial and long-term capital goals. Paul’s track record includes over 25 years of leadership, reinsurance buying and reinsurance brokerage experience.

Shane is a collaborative trusted leader with 25 years in the property casualty insurance industry. He leads GuideOne’s shared Information Technology Services team in support of our evolving organizational needs with a renewed focus on the simplification of our processes, meeting commitments, and focusing resources on value-added work, processes and tools. In Shane's tenure at GuideOne, he has helped to modernize our Commercial Underwriting Systems, virtualizing our server/desktop resources, and his teams have been featured by Forrester in an economic study after successfully migrating all of GuideOne's server infrastructure to the Cloud in less than 60 days.

Lori leads GuideOne’s corporate communications and marketing functions in addition to managing the GuideOne Foundation. She is a proven leader with more than 30 years of communications, marketing and customer service experience. Lori and her team are responsible for leading the company’s strategic brand and marketing initiatives, as well as advertising, creative services, social media, and internal and external communications to deliver measurable results. Prior to joining GuideOne, Lori was Senior Marketing Manager for LCS, where she led new business development initiatives. Before that, she was Marketing Director and Public Information Officer for the Iowa State Fair, directing the full range of marketing and in-house agency functions for the nationally renowned institution. In addition, she has held numerous marketing leadership roles with Simon Property Group and Westfield. Lori is a member of the Public Relations Society of America and actively supports the Greater Iowa Chapter of the Alzheimer's Association. She is a graduate of Iowa State University with a BBA in marketing.