About Us Serving policyholders with innovation, experience and consistency as we evolve This may sound contradictory, but it holds true. While we’ve been around for over 75 years and have the experience and expertise to show for it, GuideOne is known for developing innovative solutions and tailored approaches to risk management for religious organizations, nonprofits and human services agencies, educational institutions, small businesses and more. We operate a little differently than most insurers — we don’t work for our customers; we work with them. Since our founding in 1947, we've always believed in advocating on behalf of our policyholders because their work is vital to the strength of our communities. When they succeed, we all succeed, so it's important to create policies that protect their businesses and the individuals they employ and serve. As we look to the future, GuideOne’s leadership promotes innovative thinking and a strategy built around underwriting excellence, technological enhancements, operational simplification and a streamlined approach to distribution management. Additionally, a dedicated and consistent focus on superior service to our customers is a fundamental component of our business year after year. Although we continue to grow, caring for our customers is and will always be a constant. We are licensed in all 50 states and operate through a network of thousands of independent agents who serve more than 50,000 commercial policyholders. GuideOne has a Best’s Financial Strength Rating of A- (Excellent). For the latest rating, access ambest.com. Visit our timeline to learn how our past inspires our future.