Policyholders Empowering you to prepare for and respond to the unexpected. GuideOne is committed to providing our customers with the information and online tools they need to develop and manage an insurance program that meets the unique needs of their organizations. Whether you represent a religious organization, nonprofit, educational organization or small business, you can find everything you need right here to improve safety, reduce risks and protect the well-being of your employees, volunteers and the people you serve. Account Login View and manage your policy details, pay your bill online and more. Report a Claim Report a new claim or check on the status of an existing claim. Billing & Payments View and manage your account's billing details, pay your bill and more.